Wednesday, March 28, 2007

Keeping Customers (Part 2)

Hmmm - well, I'm still on SUNDAY this morning...

Got a call last night from SmarTone telling me that SUNDAY had rejected my number transfer request because the registered name on my account was wrong. Turns out that my Surname had somehow disappeared from my account....?? Interesting.

So I went to a SUNDAY shop on the way home and got my surname put back into my account details. SmarTone are going to start the transfer process again today - let's see what happens this time...

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